Book Virtual Appointment
If you are curious on how the item looks or have questions on a certain item before you purchase? No problem, we are here to help! We are now accepting virtual appointments with you. We have selective days and times out of the week for virtual appointment bookings. Please select the link above to schedule your time.
Once you have selected an available time slot and date, we will contact you with step by step instructions on how to complete the virtual appointment process. Please consider selecting seven days in advance for your desired date and time. Any appointments that are not set up seven days in advance will be rejected. However, if you have an urgent request for a rush virtual appointment due to an upcoming event, please email us with your urgent request as soon as possible.
- Buddy Discount
- Do you price match?
- Return Policy
- Delivery Process
- Same Day Delivery
- Virtual Appointments
- Contact Us
Did you refer us to your friends and family members?
Receive 20% off towards a future purchase on luani-store.net (the "Buddy Discount") of $100 or more, exclusive of taxes, shipping and delivery, when a friend or family member's first purchase one our website luani-store.net, provided that (i) such friend was not already a member of luani-store.net (ii) such purchase was made as the result of an invitation or sharing products from you and (iii) you shared your product or your invitation was sent through a LUANI authorized channel (website, Facebook or other social media channel supported by LUANI).
By participating in LUANI’s referral program and claiming the Buddy Discount, you represent and warrant that any person that receives a commercial email message as a result of your referral is actually your friend or family member. The Buddy Discount will be valid for 60 days from issuance. The Buddy Discount must be used in a single transaction and may be subject to product restrictions or exclusions. The Buddy Discount cannot be combined with other offers, is non-transferable, and may only be used by intended and eligible recipients. The Buddy Discount will not be granted and may not be redeemed for a future purchase if your friends purchase is cancelled or item(s) are returned. The Buddy Discount is valid only on our website luani-store.net. This offer may be suspended or terminated at any time. Any Buddy Discount earned as a result of fraudulent activities are null and void.
Please contact us for more information or for questions.
Contact Us
Yes, we price match! If you find an item that we offer listed on a designated U.S. competitor’s website (excluding consignment websites) please contact us.
For more information please see our Price Match policy.
Regular priced products bought at Luani are eligible for exchange or store credit within 7 days for domestic purchases and 14 days for international purchases following our store policy.
COVID-19 Shipping Delays
This has been difficult for the world. We are all doing our best we can to stay safe. We hope you are doing well and staying safe as well!
Due to the COVID-19 crisis, specifically striking our city of Houston, Texas—we want to stay on the safe side of things for everyone, you, our locals and for ourselves. Our tiny but most effortless team will be working from the comfort of their homes. We ship all our products from our Houston office and because of that, there will be delays with purchases made until further notice. Please keep in mind that one of our representatives maybe in touch with you within three days from placing your order to provide more information regarding your order status.
Please note that some delivery services will take longer for international buyers.
WARNING: International buyers maybe subject to custom fees and tariffs. Please see our store policy for more information.
View Store Policy
Due to the COVID-19 crisis, we have suspended all same day delivery services. Please contact us for more information regarding our delivery process.
Do you have questions or would like to see this item live before purchasing? You can now schedule a virtual appointment with us!
Click the link below to book your virtual appointment.
If you have any questions regarding this item, please select the following link to contact us.
Do not see your size? No problem! If there is a specific size you are looking for, please do not hesitate to contact us about requesting a specific size order.
Pre-Orders, please contact us with your pre-order questions.
Buddy Discount
Did you refer us to your friends and family members?
Receive 20% off towards a future purchase on luani-store.net (the "Buddy Discount") of $100 or more, exclusive of taxes, shipping and delivery, when a friend or family member's first purchase one our website luani-store.net, provided that (i) such friend was not already a member of luani-store.net (ii) such purchase was made as the result of an invitation or sharing products from you and (iii) you shared your product or your invitation was sent through a LUANI authorized channel (website, Facebook or other social media channel supported by LUANI).
By participating in LUANI’s referral program and claiming the Buddy Discount, you represent and warrant that any person that receives a commercial email message as a result of your referral is actually your friend or family member. The Buddy Discount will be valid for 60 days from issuance. The Buddy Discount must be used in a single transaction and may be subject to product restrictions or exclusions. The Buddy Discount cannot be combined with other offers, is non-transferable, and may only be used by intended and eligible recipients. The Buddy Discount will not be granted and may not be redeemed for a future purchase if your friends purchase is cancelled or item(s) are returned. The Buddy Discount is valid only on our website luani-store.net. This offer may be suspended or terminated at any time. Any Buddy Discount earned as a result of fraudulent activities are null and void.
Please contact us for more information or for questions.
Contact Us
Do you price match?
Yes, we price match! If you find an item that we offer listed on a designated U.S. competitor’s website (excluding consignment websites) please contact us.
For more information please see our Price Match policy.
Return Policy
Regular priced products bought at Luani are eligible for exchange or store credit within 7 days for domestic purchases and 14 days for international purchases following our store policy.
Delivery Process
COVID-19 Shipping Delays
This has been difficult for the world. We are all doing our best we can to stay safe. We hope you are doing well and staying safe as well!
Due to the COVID-19 crisis, specifically striking our city of Houston, Texas—we want to stay on the safe side of things for everyone, you, our locals and for ourselves. Our tiny but most effortless team will be working from the comfort of their homes. We ship all our products from our Houston office and because of that, there will be delays with purchases made until further notice. Please keep in mind that one of our representatives maybe in touch with you within three days from placing your order to provide more information regarding your order status.
Please note that some delivery services will take longer for international buyers.
WARNING: International buyers maybe subject to custom fees and tariffs. Please see our store policy for more information.
View Store Policy
Same Day Delivery
Due to the COVID-19 crisis, we have suspended all same day delivery services. Please contact us for more information regarding our delivery process.
Virtual Appointments
Do you have questions or would like to see this item live before purchasing? You can now schedule a virtual appointment with us!
Click the link below to book your virtual appointment.
Contact Us
If you have any questions regarding this item, please select the following link to contact us.
Do not see your size? No problem! If there is a specific size you are looking for, please do not hesitate to contact us about requesting a specific size order.
Pre-Orders, please contact us with your pre-order questions.