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Book Virtual Appointment

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If you are curious on how the item looks or have questions on a certain item before you purchase? No problem, we are here to help! We are now accepting virtual appointments with you. We have selective days and times out of the week for virtual appointment bookings. Please select the link above to schedule your time.

Once you have selected an available time slot and date, we will contact you with step by step instructions on how to complete the virtual appointment process. Please consider selecting seven days in advance for your desired date and time. Any appointments that are not set up seven days in advance will be rejected. However, if you have an urgent request for a rush virtual appointment due to an upcoming event, please email us with your urgent request as soon as possible.

Regular priced products bought at Luani are eligible for exchange or store credit within 7 days for domestic purchases and 14 days for international purchases following our store policy.

View Store Policy

COVID-19 Shipping Delays 

This has been difficult for the world. We are all doing our best we can to stay safe. We hope you are doing well and staying safe as well!

Due to the COVID-19 crisis, specifically striking our city of Houston, Texas—we want to stay on the safe side of things for everyone, you, our locals and for ourselves. Our tiny but most effortless team will be working from the comfort of their homes. We ship all our products from our Houston office and because of that, there will be delays with purchases made until further notice. Please keep in mind that one of our representatives will be in touch with you within three days from placing your order to provide more information regarding your order status. Our current shipping fees are set for ground shipping nationally and standard shipping internationally.

Due to the COVID-19 crisis, we have suspended all same day delivery services. Please contact us for more information regarding our delivery process.

Contact Us

Do you have questions or would like to see this item live before purchasing? You can now schedule a virtual appointment with us!

Click the link below to book your virtual appointment.

Book Virtual Appointment

If you have any questions regarding this item, please select the following link to contact us. 

Do not see your size? No problem! If there is a specific size you are looking for, please do not hesitate to contact us about requesting a specific size order.

Pre-Orders, please contact us with your pre-order questions.

Contact Us

Return Policy

Regular priced products bought at Luani are eligible for exchange or store credit within 7 days for domestic purchases and 14 days for international purchases following our store policy.

View Store Policy

Delivery Process

COVID-19 Shipping Delays 

This has been difficult for the world. We are all doing our best we can to stay safe. We hope you are doing well and staying safe as well!

Due to the COVID-19 crisis, specifically striking our city of Houston, Texas—we want to stay on the safe side of things for everyone, you, our locals and for ourselves. Our tiny but most effortless team will be working from the comfort of their homes. We ship all our products from our Houston office and because of that, there will be delays with purchases made until further notice. Please keep in mind that one of our representatives will be in touch with you within three days from placing your order to provide more information regarding your order status. Our current shipping fees are set for ground shipping nationally and standard shipping internationally.

Same Day Delivery

Due to the COVID-19 crisis, we have suspended all same day delivery services. Please contact us for more information regarding our delivery process.

Contact Us

Virtual Appointments

Do you have questions or would like to see this item live before purchasing? You can now schedule a virtual appointment with us!

Click the link below to book your virtual appointment.

Book Virtual Appointment

Contact Us

If you have any questions regarding this item, please select the following link to contact us. 

Do not see your size? No problem! If there is a specific size you are looking for, please do not hesitate to contact us about requesting a specific size order.

Pre-Orders, please contact us with your pre-order questions.

Contact Us

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